my.SDSU PAST UPDATES

During the 7/21/22 my.SDSU Change Ambassadors meeting, the my.SDSU project shared updates about changes to core student processes as they pertain to student financial accounts, financial aid, and enrollment and registration. Additionally, the my.SDSU project team shared a faculty view of my.SDSU.

The deck from this meeting can be found here: 7/22/22 my.SDSU Change Ambassadors Presentation.[BROKEN LINK]

Additional training guides and video tutorials are now available for students. Additional materials are being developed for alternate payers (family, parents, guardians, etc.).

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There is now an informational page on my.SDSU available for parents and families who are interested in knowing how my.SDSU will impact them.

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Continuing students now have access to my.SDSU to view their financial aid for the Fall 2022-Spring 2023 semester.

The my.SDSU project began its next shift for student financial accounts by announcing the due date for all tuition and fees (basic, non-resident and professional program) will be August 15, 2022.

The my.SDSU project announced that SDSU will fully transition to my.SDSU on October 10, 2022. At that time, core student business processes will be found in my.SDSU.

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The my.SDSU project is pleased to report that it has completed its third go-live of the my.SDSU implementation. We could not have made it to this major point in our progress without your involvement, engagement and feedback. This go-live has opened up my.SDSU’s financial aid and student accounts tiles to incoming and continuing students, and we are pleased to see that our students are asking questions and engaging with my.SDSU. Thank you for your continued support, commitment and collaboration.

• As a reminder, students are using WebPortal to register for Summer and Fall 2022 courses.
• Continuing students who do not already have access to my.SDSU will get access to the student accounts tile one to two business days after enrolling for the Fall 2022 semester.
• Continuing students will also receive their financial aid award in late May 2022.
• For any student-centric processes in Summer 2022 - financial aid, student accounts and charges and enrollment and registration - students will make changes via WebPortal and AidLink.
• Students will use my.SDSU for their Fall 2022 financial aid and student accounts (tuition and fees).

Access, Guides & Tutorials

The my.SDSU website is the centralized location for accessing my.SDSU, WebPortal and AidLink, as well as how-to guides, frequently asked questions, and a key terms dictionary.

Additional staff training guides are now available through the “Training Resources” tab on the my.SDSU website. These can also be accessed from the my.SDSU homepage by population (staff, faculty, advisors and students).

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As we proceed toward the midpoint of this semester as well as the third go-live in the my.SDSU project, we wanted to keep everyone informed about significant changes for incoming and continuing students for the Fall 2022 - Spring 2023 academic year.

How does this impact students?

All continuing students will be able to access my.SDSU in mid-April. SDSU will be using a combination of my.SDSU and WebPortal for the start of the 2022-2023 academic year, as follows:

• Registration and Enrollment (April 2022)
• Students will view their registration appointment and register for Fall 2022 classes in WebPortal beginning April 18, 2022.
• Students will be able to view the Schedule of Classes in WebPortal by April 4, 2022.
• Note: Please pay attention to emails from the Office of the Registrar to stay informed about registering for classes, your registration appointment date, and viewing the schedule of courses offered in the fall.
• Financial Aid (February 2022-Ongoing)
• Students will use my.SDSU to access their financial aid information and submit any outstanding financial aid tasks.
• All students who applied for financial aid will have access to my.SDSU. Newly admitted students who do not have outstanding tasks to complete will be able to view their financial aid eligibility in early April. Continuing students will be able to review their financial aid eligibility via my.SDSU in mid- to late May.
• Note: Please pay attention to emails and announcements from the Student Financial Center to stay informed about how to use my.SDSU to view financial aid information, tasks and To-Dos.
• Student Accounts (Ongoing)
• SDSU has moved to a new post-pay model to pay tuition and fees. Students will now pay tuition & fees after they have enrolled in Fall 2022 classes.
• The due dates for all student fees will be August, 15, 2022. This deadline will be displayed in WebPortal when students view their registration appointment.
• Note: Please pay attention to emails and announcements from the Student Financial Center to stay informed about how to use my.SDSU to pay student charges.

How to Log In to my.SDSU?

Go to my.sdsu.edu and click on “Login to my.SDSU.” Then, enter your SDSUid – [email protected] – and password to log in to my.SDSU.

Note: You will need to use multi-factor authentication to log in.

my.SDSU Resources

On the my.SDSU website, you can also find frequently asked questions (FAQ) and training resources as well as a Support for Students page outlining resources to help students navigate the different components of my.SDSU.

The Student Financial Center (SFC) will also be holding information sessions on 2022-23 financial aid awarding, and completing “To-Do” items viewable via my.SDSU. The SFC website will contain information about these sessions. We will continue to release more orientation guides over the coming months to help familiarize the SDSU community with my.SDSU.

Feedback

If you have feedback on or about the my.SDSU project, please provide feedback on our upcoming Go-Live 3 here or email the my.SDSU Project Team at [email protected].

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my.SDSU is pleased to announce the successful completion of its Go-Live 2A. In February 2022, financial aid applicants received access to view financial aid tasks (To-Dos), if applicable, in the my.SDSU portal, and take action for the Fall 2022 - Spring 2023 aid year.

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The my.SDSU Project Team is pleased to announce the successful completion of its second Go-Live. This Go-Live focused on enabling financial aid features for students to allow admitted and current SDSU students to be set up to see their financial aid information this month.

The following is a timeline of when and where students will start seeing changes:

• In February 2022, financial aid applicants will be able to view financial aid tasks (To-Dos), if applicable, in the my.SDSU portal, and take action for the Fall 2022 - Spring 2023 aid year.
• In late March 2022, students who applied for 2022-2023 financial aid, and who do not have outstanding tasks to complete, will be able to view their financial aid eligibility via my.SDSU.
• In April 2022, students will being to view the Schedule of Classe, their registration appointment and register for Fall 2022 classes in WebPortal.
• If a student plans to enroll in Summer 2022 courses, they will continue to use SDSU WebPortal and AidLink for course registration and financial aid.

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The my.SDSU Project Team held my.SDSU Roadshows in November and December 2021 to provide updates about the my.SDSU Project. These included: impacts on advisors, faculty, staff and students; a timeline showcasing the transition period between current systems and my.SDSU, and a view of the my.SDSU Student Services Center (staff perspective).

To view the recording of the my.SDSU November 2021 Roadshow, please visit Campus Events -> Prior Events[BROKEN LINK].

See the attached November 2021 my.SDSU Roadshow[BROKEN LINK] for screenshots from the presentation highlighting how advisors, faculty, staff and students will be impacted.

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The my.SDSU Cross Project Team successfully completed its first Go-Live for the my.SDSU implementation. This first Go-Live is the foundation for SDSU to maximize the use of financial aid features in PeopleSoft. In turn, this will allow students to have better and more mobile friendly access to their Fall 2022 financial aid information.

my.SDSU Change Ambassadors are also working with the my.SDSU People-centric Adoption Team to conduct my.SDSU Roadshows across campus. Contact your my.SDSU Change Ambassador to learn more.

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The Office of Financial Aid and Scholarships and Student Account Services held joint roadshows to explain some of the key takeaways that will be impacting the SDSU community in the coming year. Specifically, these are:

• In Fall 2022, SDSU will become a post-pay campus for all university charges - most importantly - Basic Tuition & Fees. This means that students will first register for courses and then their account will reflect a charge due date (as opposed to an estimate of what the charge would be).
• The Office of Financial Aid & Scholarships will be able to START processing fall 2022 financial aid applications in February. Students will be able to view their Fall 2022 financial aid applications in February 2022.

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The my.SDSU Town Hall was held on September 1, 2021 and had 300+ attendees via Zoom and approximately 50 attendees in person. During the town hall, my.SDSU Project Leadership provided updates on recent and upcoming project activities leading up to its completion by May 2022 for the fall 2022 term.

To view the recording of the my.SDSU Town Hall, please visit Campus Events -> Prior Events[BROKEN LINK].

Included below is a high-level visualization of how the SDSU community will go through the my.SDSU implementation. Through Spring & Summer 2022, we will use current systems (AidLink, WebPortal, ASCOT). By Fall 2022, we will transition to the CSU Standard - PeopleSoft Campus Solutions.

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The my.SDSU Cross Project has identified processes and policies that are not aligned with the CSU’s policies and will proactively work toward assuring current policies align with the CSU System.

Through 19 Change Ambassadors Information Sessions, a total of 44 staff and students across SDSU have agreed to serve as Change Ambassadors.

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The my.SDSU project team is finalizing the project plan and SDSU’s approach to our implementation of PeopleSoft Campus Solutions. The project plan is inclusive of data conversion and system integration strategies, as well as Go-Lives - the phases which mark a point in the project where a functionality is turned on. Go-Lives indicate when SDSU is ready to move specific daily operations from its current systems into Peoplesoft. The first of these Go-Lives will be for initial Financial Aid operations in November 2021. Additionally, San Diego State and Huron have begun work on data conversions and system interfaces as part of Go-Live 1.

To support our continuing commitment and efforts to engage our community about the my.SDSU project, we are looking for volunteers to serve as Change Ambassadors. Please email [email protected] for more information about Change Ambassador Info Sessions.

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The my.SDSU project has concluded the Discovery phase of the CMS Baseline implementation. Throughout April and May, the Cross Project team worked to identify and define the scope of this implementation, as well as a revised project timeline, which consists of three go-lives in November 2021, January 2022, and March 2022.

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In April 2021, the project is continuing with a new implementation partner -- Huron Consulting Group. With Huron, we are beginning with an initial focus on information gathering to understand our progress to date with a focus on targeted intentionality, increased communication and overall inclusion across the university.

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The University is actively engaged with SDSU Procurement to solicit proposals for a new PeopleSoft Professional Services vendor to continue our implmentaiton of and transition to PeopleSoft Campus Solutions 9.2 / CSU Common Management System (CMS).

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The contract with our PeopleSoft Professional Services vendor has concluded at the end of October 2020. A cross-functional team from the Information Technology Division, Financial Aid, Student Account Services, and the Office of the Registrar has been convened. This team worked with PeopleSoft technical subject matter expertise from the Office of the CIO in the Chancellor's Office to develop strategies for project momentum and engagement with our next PeopleSoft Professional Services vendor as we continue with our implementation of PeopleSoft Campus Solutions 9.2 / CSU Common Management Systems (CMS).

All work supporting the go-live for Student Financial Aid ISIR load into the legacy Financial Aid Management System is complete.

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October activities has been focused on the transition of the Office of Financial Aid & Scholarships to begin utilizing PeopleSoft Campus Solutions 9.2 / CSU Common Management System (CMS) for the Fall 2021 term. The project is currently progressing on schedule to go-live for Student Financial Aid ISIR load at the beginning of November 2020.

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The last week of October brought Campus Solutions Training to SDSU. The week began with an Introduction to PeopleSoft Campus Solutions, and continued with the Academic Structure Overview and Academic Record Maintenance courses. Class participants are the staff who will design and configure my.SDSU, including representatives from Enrollment Services (Records and Admissions), Enrollment Services IT, Financial Aid, Student Accounting Services, ASIR and the College of Extended Studies. Graduate Studies and the Imperial Valley Campus will join us in future sessions.

Project Scope Recommendation

The Business Process Alignment sessions wrapped up in early October, and the teams quickly moved forward with a review of the deliverables. A Business Process Alignment analysis was presented to each business area, detailing the session findings. Each team underwent a process to identify any missed requirements and prioritize enhancements. The recommended scope is undergoing an executive review.

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