Frequently Asked Questions
SDSU Navigate (EAB)
Self-enroll in the CANVAS Faculty/Staff Advising Homeroom, which provides written guides and video tutorials. Sign into CANVAS and then use the following link to enroll in SDSU Navigate Training.
Please submit an Access Request Form.
An activation email was sent to the personal email address you provided to SDSU. The message was branded with the SDSU Logo and was sent from [email protected]. If you cannot locate the email, please make sure it was not sent to SPAM. Please reference this SDSUid Activation Page for more information.
Both the SDSU Human Resources system and my.SDSU use the same domain space (cms.sdsu.edu). Therefore, you cannot access both systems in the same browser session.
To use both systems at the same time, you can use one browser type for my.SDSU (e.g., Google Chrome) and a different browser for HR (e.g., Firefox) to avoid this error. Alternatively, you can login with Incognito/Private Browsing mode or clear your browser’s cache.
For questions and clarifications, you can email [email protected].
For general project inquiries, contact us at [email protected]. To get immediate help, please choose the appropriate support link to the right.