Staff Resources

Staff Support

ServiceNow logo on a laptop screen
Submit a my.SDSU support request through the ServiceNow Service Portal - SDSU's central platform for all Information Technology requests, support, and information.
Zoom video conferencing session with six participants
Join us for live support at the Virtual Faculty Instructional Technology (virtual FIT) Center, a place to find live support and guidance in using my.SDSU.
the front of the Student Services West building

my.SDSU Change Ambassadors share project updates and training to help the SDSU community stay connected throughout this transition.

my.SDSU Timeline


  • January

    my.SDSU Begins
  • Jan. 18,

    Classes Begin Spring 2023
  • Jan. 25,

    my.SDSU waitlist ends
  • Jan. 31,

    Spring 2023 schedule adjustment deadline
  • May 18,

    Final Grades Deadline for Spring 2023

Process Changes for Spring 2023 Semester

  • Updated Add process using permissions numbers (Jan.)
  • Drop process with centralized administration by Colleges/Departments (Jan.)
  • Course Roster View in my.SDSU (Jan.)

my.SDSU Engagement Calendar

The my.SDSU Engagement Calendar includes all relevant my.SDSU milestone dates, outreach presentations, and support training sessions.

Please use the +Google Calendar icon on the bottom right of the calendar to add to your work calendar!

my.SDSU Project

For general project inquiries, contact us at my.[email protected] To get immediate help, please choose the appropriate support link to the right.

We're Here to Help!

Need help finding help? Access “just-in-time” support or connect with a my.SDSU expert.