Advisor Training Guides

Registration Exemption Memos are used when a student is prevented from registering for a course on my.SDSU due to course registration restrictions, but their advisor can provide justification for allowing them to register for the course.

Some features of my.SDSU require pop-ups to be enabled. This guide will review how to disable pop-up blockers in Chrome, Firefox, and Edge. We suggest using one of these browsers to access my.SDSU.

Learn about the my.SDSU Homepage tiles.

From the my.SDSU Portal, you can download an Excel spreadsheet containing information on all classes being offered in the upcoming semester. The report contains Class Numbers, Catalog Numbers, Titles, Class Sections, Meeting Start and End Times, and more!

Use the Manage Classes tile to search for courses. Learn how to search for classes using the advanced search features and filters. In addition to the Manage Classes tile, you may also search the Public Class Schedule.

This guide provides steps for accessing students’ unofficial transcripts through the my.SDSU Advisor Center.

To resolve some issues, a hard browser page refresh may be needed. The following shows how to do a hard refresh in Chrome, Microsoft Edge, Firefox and Safari.

You may need to use private browsing or incognito mode on your browser. The following details how to find this mode in Chrome, Microsoft Edge, Firefox and Safari.

Service indicators have positive or negative impacts on student files and records. Service indicators may be accessed via the Student Service Center.

Learn how to search and locate the student identification number.