Advisor Training Guides
How Do I Complete the Registration Exemption Memo?
Apr 21Registration Exemption Memos are used when a student is prevented from registering for a course on my.SDSU due to course registration restrictions, but their advisor can provide justification for allowing them to register for the course.
How Do I Disable My Pop-Up Blocker?
Apr 19Some features of my.SDSU require pop-ups to be enabled. This guide will review how to disable pop-up blockers in Chrome, Firefox, and Edge. We suggest using one of these browsers to access my.SDSU.
How Do I Process an Administrative Drop Using the Quick Enroll Tab?
Jan 27Learn about the my.SDSU Homepage tiles.
How Do I Access & Download the Public Class Schedule?
Nov 18From the my.SDSU Portal, you can download an Excel spreadsheet containing information on all classes being offered in the upcoming semester. The report contains Class Numbers, Catalog Numbers, Titles, Class Sections, Meeting Start and End Times, and more!
How Do I Search for Classes?
Nov 17Use the Manage Classes tile to search for courses. Learn how to search for classes using the advanced search features and filters. In addition to the Manage Classes tile, you may also search the Public Class Schedule.
How Do I Access Unofficial Transcripts?
Nov 7This guide provides steps for accessing students’ unofficial transcripts through the my.SDSU Advisor Center.
How Do I Clear My Browser Cache?
Oct 13To resolve some issues, a hard browser page refresh may be needed. The following shows how to do a hard refresh in Chrome, Microsoft Edge, Firefox and Safari.
How Do I Open an Incognito/Private Browsing Window?
Oct 13You may need to use private browsing or incognito mode on your browser. The following details how to find this mode in Chrome, Microsoft Edge, Firefox and Safari.
How Do I Use Service Indicators?
Aug 29Service indicators have positive or negative impacts on student files and records. Service indicators may be accessed via the Student Service Center.
How Do I Locate an Identification Number?
Aug 29Learn how to search and locate the student identification number.
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