Student Feedback Survey reports via Explorance BluePage

Happy New Year!  We are writing with an informational update on Student Feedback Survey reports for faculty soon to arrive from the new Explorance Blue platform.

With thanks to ITS and all the faculty who provided feedback throughout the process, it’s worth sharing that Fall 2022 Student Feedback Surveys received 61,297 responses out of 177,051 surveys issued, for an overall response rate of 34.6%—and within a compressed time frame of just seven days, from December 13 - 20, to honor faculty concerns about posted grades influencing student feedback. In the future, the final configuration of Explorance Blue will ensure that students complete surveys before receiving grades, allowing the campus to hold surveys open longer.

Because SDSU is adapting to this new platform, it will be optional for faculty to include Fall 2022 survey results in their periodic evaluations and performance reviews.
 
ITS and FASS are currently working with Explorance Blue to finalize report configuration and establish access to reports for the same user cohorts that were able to access reports in WebPortal: Associate Deans, Chairs & Directors, and school / departmental coordinators.  We are aware that some academic units have open coordinator positions and are working with the Colleges to identify solutions.

We expect that reports will be available to faculty before Spring semester starts, if not sooner.  Thank you for your patience with this one-time delay for infrastructure building. 

When reports are ready, you will receive a notification email from [email protected] with an embedded link. Information on how to access reports in Explorance Blue is available here.  Reports for semesters prior to Fall 2022 can still be accessed in the legacy (WebPortal) system; instructions are here.
 
If you have additional questions about my.SDSU, training and live help resources are available from ITS at my.sdsu.edu.

Sincerely,
Marcie Bober-Michel, ITS Faculty Fellow
Michael Borgstrom, Director, Center for Teaching & Learning
Joanna Brooks, AVP, FASS
Kavalya Fletcher, Lead Analyst, FASS
James Frazee, Deputy Chief Information Officer