Staff Training Guides
How Do I Locate an Identification Number?
Jun 13Learn how to search and locate the student identification number.
How Do I Disable My Pop-Up Blocker?
Apr 19Some features of my.SDSU require pop-ups to be enabled. This guide will review how to disable pop-up blockers in Chrome, Firefox, and Edge. We suggest using one of these browsers to access my.SDSU.
How Do I Process an Administrative Drop Request?
Jan 27Learn how to process an Administrative Drop in OnBase and my.SDSU.
How Do I Access & Download the Public Class Schedule?
Nov 18From the my.SDSU Portal, you can download an Excel spreadsheet containing information on all classes being offered in the upcoming semester. The report contains Class Numbers, Catalog Numbers, Titles, Class Sections, Meeting Start and End Times, and more!
How Do I Search for Classes?
Nov 17Use the Manage Classes tile to search for courses. Learn how to search for classes using the advanced search features and filters. In addition to the Manage Classes tile, you may also search the Public Class Schedule.
How Do I Clear My Browser Cache?
Oct 13To resolve some issues, a hard browser page refresh may be needed. The following shows how to do a hard refresh in Chrome, Microsoft Edge, Firefox and Safari.
How Do I Open an Incognito/Private Browsing Window?
Oct 13You may need to use private browsing or incognito mode on your browser. The following details how to find this mode in Chrome, Microsoft Edge, Firefox and Safari.
How Do I Use Service Indicators?
Aug 29Service indicators have positive or negative impacts on student files and records. Service indicators may be accessed via the Student Service Center.
How Do I View Student Information?
Aug 23The Campus Community’s Student Services Center allows staff members to look up student records and update student information based on staff’s individual access level.
my.SDSU Project
For general project inquiries, contact us at [email protected]. To get immediate help, please choose the appropriate support link to the right.
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